Last Revised: May 24, 2018
At Lavender & Honey we are committed to protecting your privacy. We use the information we collect to process orders and to provide you the service you expect.
What type of information do we collect?
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
What do we do with the information we collect from you?
In order to process an order, we need to know such details as your name, e-mail address, shipping address, credit card number and expiration date. This information allows us to process and ship your order quickly, with no hiccups.
How do we collect information?
We collect such non-personal and personal information for the following purposes:
To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
How do we store, use, share and disclose your personal information?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
How will we communicate with you?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
Emails/Newsletters: We may also use the information we collect to notify you about important changes to Lavender & Honey website, new services and special offers we think you will be interested in. If you would rather not receive this information, just reply to any email you receive from us with the word REMOVE in the subject.
At Lavender & Honey your privacy is very important to us. We will never give your name, address or any other information to any other company or individual for their promotional or financial gain. The information you submit is used to help you build and maintain your personal account.
How can you withdraw your consent?
If you don’t want us to process your data anymore, please contact us at firstname.lastname@example.org or send us mail to: Lavender & Honey Herbal Apothecary 14297 Hickory Hill Dr., Manitou Beach, MI 49253
What do we do to insure your information is kept safe?
The Lavender & Honey website utilizes various security measures, including encryption technologies and password protection, to protect the security of your information. This ensures that only you and Lavender & Honey see any of your personal information.